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Faulty Oral-B Charger Not Working

Why Braun Oral B Toothbrush Won’t Charge – Troubleshooting Charging Problems

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These days all Oral B and Triumph electric toothbrushes are rechargeable. They have to be regularly charged to function.

However, some users may have experienced the situation that their toothbrush is not recharging the way it should, or even stopped charging at all. It usually happens when the toothbrush has been used for several years.

These 3 most common problems can prevent the toothbrush battery from charging:

  • faulty battery
  • faulty charger
  • battery memory effect

First, make sure the power outlet you are trying to use is working. Plug in your hair dryer or any other appliance and see if the outlet works.

If the power is on, there must be something wrong with your toothbrush.


1. Faulty Oral B Charger Not Working

A few years ago Braun OralB bundled their toothbrushes with faulty chargers that stopped working a few weeks after the purchase.  The bad chargers were replaced by a seller or manufacturer, or the purchase price was refunded.

If there is power in the outlet, but the green charging light is not blinking even when the brush sits on the charger for 20-25 minutes, the charger may be broken.

The easiest way to test the charger would be trying to charge your brush using another compatible charger if you have access to it.

SOLUTION #1 – if you have used your toothbrush for more than a year, it probably is out of warranty. You can buy a replacement charger on Amazon.

SOLUTION #2 – if the warranty still covers your item, get in touch with the seller or visit OralB/Braun Service Center website.


2. Faulty Battery

Every battery has a maximum service life. Once it has attained its wear and tear,  it will not respond to the charging or will not hold the charge.

People who have been using their Oral B toothbrush for a long time are prone to this. But hold up and don’t throw out your toothbrushes just yet. A dying battery does not mean the brush itself won’t function anymore.

SOLUTION #1 – you can bring it to the service center and have the battery changed. It will cost some money, especially for those who are carrying warranties that are already outdated, but at least you don’t have to get a new one. Check out the OralB/Braun Service Center website.

SOLUTION #2 – you can try to replace the battery yourself as shown in the video below or described in the guides here.

3. Battery Memory Effect

Another factor that may contribute to your Oral B toothbrush failing to charge is what they call the “memory effect.” Though the existence of this in the toothbrush has not yet been proven or acknowledged by the manufacturer, many people believed it to be real and happening.

The “memory effect” supposedly happens when you charge the partially discharged battery. The battery then only “remembers” the small amount of charge you put into it. This means the unit now holds a lesser charge, causing it not to charge any more if repeatedly done.

This effect can still be corrected if it’s still on its early stage. You just have to let the battery fully drain, and then that’s the time to fully charge it.

To ensure that it is entirely out of power, use your toothbrush (even if it is already low on energy) until it automatically stops.

SOLUTION – use the toothbrush until it is out of power. Then fully recharge it for 14 to 22 hours depending on the model.


All in all, when your OralB is not charging right, you may want to dig deeper into what may have caused it to come with better and suited solutions. There is always the service center near you where you can bring your OralB/Triumph for the check up and repair, or you may opt to solve the problem first on your own.

Whatever you deemed fit, remember to properly use and care for your OralB toothbrush for more prolonged use.

Frequently Asked Questions About Charging The Toothbrush

How do I know if my OralB electric toothbrush is being charged?

Look for the blinking green light that every OralB model except Vitality and Pro 500 has.

If be battery is totally drained, it will have to recharge for 15-20 minutes before it even starts blinking.

How long should you charge OralB toothbrush?

It depends on the model and version.

Here are the charging times for the popular Oral B models:

  • Vitality and 500 –  16 hours
  • 1000, old 2000, old 3000, old 4000, old 5000, old 6000, 7000 – 22 hours
  • new 2000, new 3000, new 4000, new 5000, new 6000, 8000, 9000 – 15 hours

How do I know when my electric toothbrush is fully charged?

When the green charging light stops blinking, the battery has a full charge.

Why isn’t my Philips Sonicare charging?

If you would like to read the troubleshooting guide about Philips Sonicare toothbrushes, please let me know!


Oral-B Pro 5000

Oral B Pro 5000 SmartSeries Power Rechargeable Electric Toothbrush Review

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Making sure you have a healthy mouth, teeth, and gums are easy with Oral B 5000. It can get rid of up to 99.7% of plaques, even those in the hard to reach areas when used in deep action mode. Oral B Pro 5000 is handy in fighting off cavities and removing teeth stains with its FlossAction technology.

With continuous use, your teeth will be whiter, and your breath will smell fresher. Even though the SmartSeries 5000 has deep cleaning capabilities, it is still very gentle to the teeth and gums, making it very suitable for those who have sensitive teeth.

Using Oral B Professional 5000

People who have been using OralB 5000 can attest to the difference it brought to their teeth and gums, even just a few days of using it. Besides its advanced features for superior mouth cleaning, the Pro 5000 also comes with visuals that will show you your brushing time. The pressure you are applying and mode you are currently using will also appear on a separate screen that comes along with the brush.

No need to fret if you are a beginner in using a rechargeable toothbrush as it comes with an easy to understand manual to guide you in your first use. It also comes in DVD, showing you in detail how the toothbrush works.

The device is compact enough for travel. It is not bulky, and its charger is small enough to carry around just about anywhere.

Oral B Professional 5000 is being retailed for less than $100, or you may find cheaper ones on Walmart or Amazon. Though it may cost a little more than the other similar products, it is rechargeable and will you some dollars on buying batteries every time.


Bluetooth Connectivity

The Oral-B Professional 5000 is a smart toothbrush of the future in the most real sense. The unique feature of this oral care tool is its Bluetooth connectivity. It helps communication between your smartphone and the toothbrush in real-time.

This enables you to get feedback on your day to day habits of brushing. Those suffering from various dental problems, or who would like better oral hygiene can get surprising results from this brush.

Pressure Sensor

Depending on what kind of cleaning is needed, you usually choose hard, medium or soft brush heads. The OralB Pro-5000 eliminates the need for that with its pressure sensor. It lights up whenever one is brushing too hard; the notification appears on both the toothbrush and your smartphone.

Applying too much pressure can be harmful to sensitive teeth and overall gum health. Hence this feature can help avoid over brushing.

Different Modes

The power toothbrush ingeniously combines 5 different modes for your dental hygiene needs: whitening, sensitive, daily clean, deep clean and gum care. That number of modes is even larger than cheaper Oral B Pro 4000 brush has.

The gum care mode provides gentle stimulation to your gum for better gum health. The sensitive mode has lower speed, giving relief to sensitive teeth while still cleaning effectively.

The whitening mode brushes with alternating speeds so that stains can be polished away. In the deep clean setting, the brushing time is extended so that the cleaning is more effective.

Smartphone Synchronization

Up to six months of usage data are stored for your convenience, which is synchronized with the OralB app on your smartphone. You can get yourself a tailor-made customized brushing routine and share your data with your dentist for a better diagnosis.

It helps you to achieve different goals such as fresher breath or whiter teeth based on the needs you specify on the app. It gives you specific brushing instructions accordingly.

Round Brush Head and Micropulse Bristles

Compared to a manual toothbrush, the Pro 5000 has a round brushing head with Floss Action functionality. It also comes with micropulse bristles which offer better cleaning than conventional bristles. The results are superior. The toothbrush can reach all the nooks and crannies effectively.

Plaque Removing Action

For those suffering from plaque, the Pro-5000 is a real treat. The brush head offers three-dimensional action by pulsating, rotating and oscillating to break any plaque on your teeth. It effectively removes additional plaque on your gums compared to manual toothbrushes.

Customer Reviews

First timers have had a great experience with this model in general, and it does not feel gimmicky at all. Though customers found it a bit annoying to get warned about putting too much pressure, many have been benefitted from it. It cured them of their habit of brushing too hard.

They also really like the battery life of the device, one full charge lasts a good ten days, after using it twice a day. According to many, this is an excellent toothbrush overall and a good jump from analog to digital.

Customers happily report that ordinary battery powered toothbrushes have nothing on this model! It doesn’t weigh too much and fits comfortably in hand without the tacky feel. Many customers like the vibration technology best that works well with the different brush heads it comes with.

The sensitive mode was a blessing for those with dental problems and sensitivity issues. At first, customers needed a little time to get used to the sensation it created.

The Bluetooth feature, according to them, the best thing ever, especially if you have sensitive teeth. The cleaning goals give you a daily challenge to look forward to like tartar control, whiter teeth, fresher breath, etc. It’s a great device if you are tech savvy and need a little extra dental care.

A customer does admit that initially, the Bluetooth feature did not make much sense to them as they had to carry their phone to the bathroom. Once they got used to it, the genius in these features was more apparent.

This Oral B electric toothbrush was a lifesaver for those with plaque problems. The plaque mode went into the nooks and crannies of the mouth and removed plaque quite nicely. Overall, customers are delighted and are already seeing results.

Pros and Cons


The Pro-5000 has impressive battery life. It lasts up to ten days with a single full charge with regular use, twice daily and the duration is around two minutes. The app provides excellent motivation for regular brushing as well as tailor-made cleaning routines for those with oral health problems.

There is an easily viewable racing strip that alerts you when you are applying excessive pressure while brushing. This is an excellent feature for sensitive teeth.

The device has five different cleaning modes suited to your oral care needs, varying degrees of pressure, care for the gums and effective plaque removal. Moreover, it comes with six brush heads and a charging station which comes in handy and gives you the freedom to choose which brush head to use.

The interactive app records your brushing habits and customizes your routine according to your needs. It can effectively store records of up to six months, which can be shared with your dentist or oral hygienist conveniently across devices.

The round brush head provides effective cleaning compared to manual toothbrushes. For journeys and ease of carrying, it comes with a handy carrying case. The battery indicator shows battery life clearly.


The tooth brush has trouble picking up the Bluetooth signals unless your smartphone is well charged. The brush stand takes up a lot of space as it can house four toothbrush heads at the same time. Customers would prefer a smaller brush holder with space for a maximum of two brushes.

The brush head holder has to be frequently cleaned, the water drips from the brush head and accumulates inside. Moreover, there is no way to identify which mode is on unless it is paired with the mobile app.

Another problem found with the model is that you can’t change the brushing modes without changing the entire ‘journey’ or brushing regime. Once a journey is selected, you have to stick to a particular type of mode out of the five.

By the way, you can learn more here about Oral B toothbrush not charging.

Oral B Pro 5000 vs 5500 vs 7000

Stay tuned for a comparison of 5000 model and selected similar brushes.

Philips Sonicare DiamondClean

Philips Sonicare DiamondClean Rechargeable Electric Toothbrush Review

This post contains affiliate links. As an Amazon Associate I earn from qualifying purchases.

Philips Sonicare DiamondClean is one of the top-of-the-line electric toothbrushes from Philips.

It features an excellent combination of the most advanced technologies in teeth and gum cleaning, making it very useful in fighting the dental plaque in hard to reach places.

After reading this review, you will see how users of Sonicare DiamondClean toothbrush have improved their oral health in just a matter of weeks. That is how real life experience meats the clinically proven data about changing the condition of the gums and whitening the teeth in less than a month.

Philips Sonicare Diamond Clean guarantees fast results since it has a sonic technology (present in every Philips Sonicare product) that provides powerful teeth-cleaning action. Gently mixing the toothpaste to saliva, it creates an oxygen-rich foamy liquid and steers it to places where bacteria typically build up, such as in between and behind the teeth and the gum line.



To ensure the best dental care, Philips Sonicare Diamond Clean offers five different modes (just like the Oral B Pro 5000) to cater to every user’s needs,

  • Clean Mode – This is the standard mode for all Sonicare toothbrushes for overall mouth cleaning
  • White Mode – This is used for removing teeth stains, making teeth whiter
  • Polish Mode – This mode is for brightening teeth to achieve the teeth’s natural vibrancy
  • Gum Care Mode – Use this mode to softly stimulates and rubs the gum line. This is perfect for those who have sensitive gums or gum problems
  • Sensitive Mode –  Turn on this mode for extra-gentle brushing, ideal for those whose teeth are on the sensitive side


The Philips Sonicare DiamondClean holds up to three weeks of charge, if that does not satisfy you, it also comes in USB travel case so you may easily recharge it anywhere, any time. This is pretty perfect for those who are always traveling.

Also, the chrome base of toothbrush can be used for mouth rinsing or charging your toothbrush as it rests in the glass since it has the latest conduction technology.


The DiamondClean brush head design also helps in efficiently and effectively cleaning your teeth and gums. The diamond-cut design brush head has 44 more bristles, making it very effective in removing plaques. You can choose from the two brush head sizes, the Standard or Compact.

The Sonicare DiamondClean design is simple, yet very sleek. The handle has a ceramic finish, and the neck is well designed with its accent ring. The electronic buttons are well hidden in the handle.

So if you are looking for practical, well-built, and an advanced toothbrush to replace your old Sonicare Plus model, you may definitely want to check out Philips Sonicare DiamondClean.

Customer Reviews

The very first thing to love about this model from Philips is the look and feel. When you pay a hefty price, you expect nothing less than luxury, and this electric toothbrush does not disappoint here. The handle has a ceramic feel but is not exactly ceramic so it will not break. The grip is well designed and does not get slippery during use. There are hidden areas that illuminate when you change modes and shows battery status.

The travel case is brilliantly designed and well-loved by those who have to travel a lot. It closes with a magnetic lid. Charging is also super straightforward with a USB connection from a computer or a power adapter. There is also an alternative for when you do not want to charge using a cable, which is the charging glass. This also doubles as a stand.

Another little charger also comes with the case that is not found in the pictures but is in the box. The whole toothbrush itself is lighter in weight than most other models, making it a breeze to use as heavier ones can tire the hands.

According to my research, there really is no room for improvement for this product. In other words, this has been created to perfection. I have found that people also love that fact that the manufacturer has paid attention to such details that a lot of companies do not. Small things like making it easy to charge on the go show that a lot of thought has been put into making this, which is appreciated.

Pros and Cons


The timer feature is a great one for people who lose track of duration. It helps them keep control of time and makes sure that they do not brush for too long or too less, both of which can be damaging given that this is an electric toothbrush. The brush also comes with 5 different modes of cleaning.

The sonic technology this brush uses helps one to achieve crystal clear white teeth in no time. Using it every day can and will help you to get rid of many oral problems. The toothbrush is of high quality and very efficient as well, which allows it to be so useful. This is also on every doctor’s recommendation list.


After a few years of use, the button can start to become unresponsive in some cases and might require more force to turn on, but if it does, contacting the manufacturer’s customer service will usually solve the problem.

The features are mostly similar to their previous models with little improvements here and there, but the price tag is much bigger than before which may be a let down for a number of buyers. However, the price tag is mostly because of the finish and outlook and luxurious feel.


Electric toothbrushes are pretty necessary and buying one is not easy, given that there are so many different models out there. But looking at what previous buyers have to can help one a lot while deciding to purchase. And, having the pros and cons laid out is also a great help while making a decision. While some people love a feature, others might not enjoy it, and vice versa. This makes it vital for you to check out different opinions before purchase. Philips is a great brand known for its durability and excellent quality, and this electric toothbrush is no different and will surely amaze you.

Sonicare FlexCare Plus HX6972

Philips Sonicare FlexCare Plus HX6921/02 Electric Toothbrush Review

This post contains affiliate links. As an Amazon Associate I earn from qualifying purchases.

I am very particular about my oral hygiene, that’s why I’ve always been interested in toothbrushes, particularly on those electric and rechargeable ones.

I am always on the lookout for good and new electronic toothbrushes which can make my mouth healthier. However, with the full range of rechargeable toothbrushes available in the market, often choosing the best tooth brush is confusing.

This is why I decided to write reviews of the electronic tooth brushes that I’ve already tried and used.

In my reviews, I try to give comprehensive pros and cons report on specific brands and if it’s worth your money.

One of the best models I have tried out is Philips Sonicare FlexCare Plus rechargeable electric toothbrush from Philips. It was my Philips model of choice before the Sonicare DiamondClean was released.

So, read on to know my verdict on this model and if it’s worth your money.Sonicare FlexCare Plus HX6972

Philips Sonicare FlexCare Plus Features

With all the various electronic and rechargeable toothbrushes promising you an above average mouth cleaning experience, I can say that I’ve been disappointed a few times.

But with the FlexCare Plus toothbrush from Philips, I can truly attest that it delivers what it promises, with great results.

With its Patented Sonic Technology, using this toothbrush can thoroughly clean your teeth and gums, giving you a healthier mouth as if you had just gone to the dentist. The Sonic Technology is designed to get rid of those hard to reach plaques, which are otherwise cannot be achieved by manual tooth brushes.

Also, regularly using this toothbrush you will whiten your teeth because of its dynamic cleaning action that can remove teeth stains that are commonly caused by drinking coffee, tea, sodas, and others.

5 Brushing Modes

In line in giving you the best dental care, this toothbrush from Philips features five cleaning modes that will cater to every user’s needs.

It has Clean Mode for your regular mouth cleaning routine.

You can turn on the Gum Care Mode to achieve overall mouth cleaning matched with gentle maintenance to problem areas.

Refresh mode is commonly used quick touch up cleaning.

For those with sensitive teeth and gums, the Sensitive Mode is for you.

And you can use the Massage Mode for gums stimulation.

QuadPacer Timer

The Philips SonicCare FlexCare Plus toothbrush also has brushing time tracker to help you know if you already achieved the time required for brushing. The tracker called the Smart Timer gives you two minutes to clean your teeth and gums and automatically stops once it strikes two minutes.

The QuadPacer, meanwhile, is a timer that splits your brushing tips in four  30 second chunks. Each chunk of time is for brushing one quadrant of your mouth, and you have covered all four.

Brush Heads

This tooth brush is compatible with two types of brush heads, the Standard and the ProResults Compact.

The Standard head is used for regular brushing for the all-around cleaning. On the other hand, the ProResults Compact brush head is used mainly for intense gum and teeth cleaning.

Another item included in this product is a set of three colored rings for marking the brush heads if the toothbrush is shared with other members of your family.


Improving Your Gums Condition

Many gum related problems are attributed to bad a brushing habit, that’s why many people opt to get electronic toothbrushes.

The Sonicare Flex Care Plus brush is clinically proven to improve your gums condition in just a couple of weeks. The Gum Mode takes into account the cleaning of your gum line, where plaques usually accumulate.

Another thing that also helps to heal the gums is the Contoured brushing head which is designed to remove the plaque in gum area effectively.

Self-Cleaning Functionality

One impressive feature of this Philips toothbrush is the ability to clean itself from bacteria and viruses.

It comes with a UV Sanitizer which sanitizes the brush head, eliminating up to 99% of bacteria and viruses using advanced technology. In a simple click of a button, the UV Sanitizer will run through a 10-minute cleaning cycle to dry the brushing head down to the bristles, leaving no bacteria alive.


Philips engineers have designed this toothbrush with maximum possible convenience and simplicity in mind.

It has an ergonomic handle so that users can efficiently use the toothbrush, without any effort.

The brush heads can be easily removed and attached.  It also has a built-in LCD display that shows the name of the mode you are currently using, and a battery indicator so you’ll know if it has enough battery. The battery of this brush usually lasts up to three weeks before recharging is required.

Customer Reviews

Coming Soon!

Philips Sonicare DiamondClean vs FlexCare Plus vs FlexCare Platinum

Comparison of these brushes coming soon!

What’s In The Box?

When you purchase this product, you will get the following items:

  • 1 toothbrush handle (model HX6950)
  • 2 ProResults Brush Heads
  • 3 Brush Head Color Rings
  • 1 UV Sanitizer
  • 1 Multi-Voltage Charger with UV Sanitizer and 1 Multi-Voltage Travel Charger
  • 2 Hygienic Travel Caps
  • 1 Hard Travel Case

Oral B 4000

Oral B SmartSeries Professional Care 4000 Electric Toothbrush Review

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Oral B Professional Care Smartseries 4000 delivers what it promises – cleaner teeth and gums.

Enjoy a healthier mouth with OralB Pro 4000 bristles and pressure indicator, which will thoroughly clean mouth.

It scrubbing motions works well as it can cover all the bases and surfaces of your teeth.

What more is that this toothbrush can improve one’s brushing habits.

Cleaner Teeth

Packed with features like FlossAction and ProWhite brush heads, the toothbrush guarantees long-lasting fresher breath and cleaner teeth.  It also has four different modes that will fit everyone’s dental needs.

To ensure the overall superior mouth cleaning, OralB Smart Series 4000 has two replacement  heads, one for cleaning and the other one is for polishing. Also, there is a battery indicator so that you’ll know if your oral b toothbrush not charging.

Super Easy To Use

Oral-B Pro 4000 made sure that everyone can enjoy its features as it is straightforward to use. You can check on how your brushing techniques are rated as it comes in with a smart in-handle display with interactive feedback.

You can also check on its battery life since it has a charge level display.

Added to this, it also has a waterproof and ergonomic rechargeable handle, giving you a safe and tight grip on the toothbrush.

OralB 4000 is also very travel-friendly. People who are always on their feet would not have any problem packing it in as it is very compact and light. It has a travel case and portable smart plug charger.

Oral B 4000 vs 5000

With the big come back of rechargeable and electric toothbrushes in the market, OralB had also come out with their product line.

Toothbrushes from this manufacturer boast the most advanced technology for thorough mouth cleaning, however, all of which, still, has its distinctive advantages to cater to the different dental needs.

You will have a hard time choosing your model from the product range as all of them have excellent features.

So let’s take a look at some of the more expensive models, the OralB 4000 vs OralB 5000.

Both of these models have a lot of features in common.

They can both remove stains your teeth and get rid of plaque build-up in your gum line and in those hard to reach places.

These brushes also can whiten your teeth in just three weeks.

Besides, both of these models have built-in timers for the recommended two minutes brushing and pressure sensors that will tell you if you are brushing too hard. Moreover, they also boast an in-handle Smart Display, which is interactive and provides feedback and tips for better brushing.

The main difference that sets 4000 and 5000 models apart is the extra features that can be found in the more expensive 5000 brush model.

OralB 4000 has four modes, which includes sensitive mode, daily cleaning mode, whitening mode and deep clean mode.

All of these modes are also incorporated in the 5000th model, as well as additional Massage mode.

The Oral-B Pro 5000 also comes with the Wireless Smart Guide, which helps you to make the most out of you brushing performance.

All in all, you must, firstly, be aware of your dental needs to be able to make the best possible choice. You must know what you need and the things you cannot go without.

If you need the essential features of a rechargeable brush, then you may opt to get the OralB 4000 as it provides almost all benefits of the 5000th model.

However, if those extra features built in OralB’s 5000 model (namely Massage mode and Smart Guide) are vital to you and you have extra cash to shell out (it no surprise that 5000th model costs a bit more), then get that particular model.

Whatever you choose over these two models, be assured that your mouth is in good hands.

What’s in the Box?

Items included:

  • brush handle
  • base station toothbrush holder with charger,
  • travel case,
  • Oral-B FlossAction brush head

However, if you like to replace the included brush head, you can buy Oral-B Precision Clean brush head separately.

You can get OralB Professional 4000 for a lower price in many different retailers, like Walmart or Costco. You can also browse through Amazon and check out if your purchase qualifies for a discount and free shipping.