Why Your Braun Oral B Electric Toothbrush Is Not Charging

Posted By Chris on May 16, 2018

Oral B makes rechargeable electric toothbrushes, so they have to be regularly charged to work.

However, some may have experienced that their Oral B or Triumph toothbrush is not charging the way it should be, or even not charging at all. If usually happens when the toothbrush has been used for quite a long time.

3 common problems can prevent your toothbrush battery from charging:

  • faulty battery,
  • faulty charger
  • battery memory effect.

First, make sure the power outlet you are trying to use is working. Plug in your hair dryer or any other appliance and see if the outlet works.

If the power is on, there must be something wrong with your toothbrush.


1. Faulty Battery

The common cause of such incident is when Oral B 5000’s battery has already died. Every battery also has a maximum life of service.

Once the battery has attained its wear and tear, naturally, it won’t respond to any charging or will not hold the charge.

People who have been using their Oral B toothbrush for a long time are prone to this. But hold up and don’t throw your toothbrushes just yet, a dying battery does not mean that the brush itself won’t function anymore.

SOLUTION #1 – you can bring it to the service center and have the battery changed. This may costs a little, especially for those who are carrying warranties that are already outdated, but at least you don’t have to get a new one. Check out OralB/Braun Service Center website.

SOLUTION #2 – you can try to replace the battery yourself like shown in video below.

2. Faulty Oral B Charger Not Working

Some time ago Braun OralB bundled their toothbrushes with faulty chargers that stopped working few weeks after the purchase.  The bad chargers were replaced by seller or manufacturer, or the purchase price was refunded.

If there is power in the outlet, but the green charging light is not blinking even when the brush sits on the charger for 20-25 minutes, the charger may be broken.

The easiest way to check the charger would be trying to charge your brush using another charger if you have access to it.

SOLUTION #1 – if you have used your toothbrush for more than 2 years, it is out of warranty. You can buy a replacement charger on Amazon UK or Amazon US.

SOLUTION #2 – if your item is still covered by warranty, get in touch with the seller or visit OralB/Braun Service Center website.

3. Battery Memory Effect

Another factor that may contribute to your Oral B toothbrush not charging is what they call the “memory effect.” Though the existence of this in the toothbrush has not yet been proven or acknowledged by the manufacturer, many people believed it to be real and happening.

The “memory effect” supposedly happens when you charge the battery even though it was just partially discharged. The battery then only “remembers” the small amount of charge you put into it. This means the battery now holds a lesser charge, causing it not to charge any more if repeatedly done.

The “memory effect” can still be corrected if it’s still on its early stage, you just have to let your toothbrush’s battery be fully drained, then that’s the time you charge it. One tip, to ensure that the battery is entirely out of power, use your toothbrush (even if it is already low on power) until it automatically stops.

SOLUTION – use the toothbrush until it is out of power. Then fully recharge for 14 to 22 hours depending on the model.

All in all, when your Oral B is not charging right, you may want to dig deeper into what may have caused it to come with better and suited solutions. There are always the service centers where you can bring your Oral B/Triumph for check up and repairs, or you may opt to solve the problem first on your own. Whatever you deemed fit, just remember to properly use and care for your Oral B toothbrush for more prolonged use.

Frequently Asked Questions About Charging Oral B Toothbrush

How do I know if my Oral B electric toothbrush is being charged?

Look for the blinking green charging light every OralB toothbrush except Vitality and Pro 500 has.

If be battery is totally drained, it will have to charge for 15-20 minutes before it even starts blinking.

How long should you leave Oral B toothbrush on charge for?

It depends on your toothbrush model and version.

  • Vitality and 500 –  16 hours
  • 1000, old 2000, old 3000, old 4000, old 5000, old 6000, 7000 – 22 hours
  • new 2000, new 3000, new 4000, new 5000, new 6000, 8000, 9000 – 15 hours

How do I know when my Oral B electric toothbrush is charged?

When the green charging light stops blinking, the battery is fully charged.